Privacy Policy

Your Privacy

I’m Felicity Brook, an independent psychotherapist, and I am responsible for the personal information collected through this website and by email. This policy explains what I collect, why, and how I keep it safe.

Information I Collect and How I Use it

If you contact me through my website or by email, I may collect your name, email address, and anything you choose to include in your message. If you begin therapy, your information will be handled as set out in my Client Working Agreement.

I use this information only to respond to enquiries, arrange appointments, and keep a record of our communications. I do not sell your information or use it for advertising.

Cookies

My website is hosted by Squarespace, which uses cookies necessary for the site to function securely. I may also use Squarespace's built-in analytics to understand how visitors use the site.

Security, Retention and Sharing

I take reasonable steps to keep your information secure. I keep enquiry information only as long as needed, then securely delete it. I only share information where required by law or where there is a serious concern about someone's safety.

Your Rights

You have rights under UK data protection law, including the right to ask what information I hold about you and to request correction or deletion. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

Felicity Brook, Felicity Brook Psychotherapy
felicitybrookpsychotherapy@gmail.com